Privacy Policy
Last updated: July 2026
Your trust is important to us, and we are committed to handling your personal information responsibly whenever you visit our website or place an order. This Privacy Policy explains the types of information we collect, how that information supports your shopping experience, and the measures we take to keep it secure.
We collect only the information necessary to provide our services, process purchases, improve website performance, and communicate with you when appropriate. We continually review our practices to ensure that your information is handled with care and transparency.
Information We Collect
Depending on how you interact with our website, we may collect information that helps us process orders, provide customer support, and improve our services.
| Category | Examples |
|---|---|
| Contact Information | Name, email address, shipping address, and other details provided during checkout or customer support inquiries. |
| Order Information | Purchased products, order history, shipping preferences, and transaction details. |
| Device Information | Browser type, device characteristics, operating system, and technical information that helps optimize website performance. |
| Website Activity | Pages viewed, browsing activity, referral sources, and interactions with website features. |
Some information is provided directly by you, while certain technical information may be collected automatically during your visit to improve website functionality.
How We Use Information
The information we collect allows us to operate our website efficiently and deliver the services you expect.
- Process and fulfill customer orders.
- Provide shipping updates and order notifications.
- Respond to customer service requests.
- Improve website performance and usability.
- Maintain account and transaction records.
- Detect unusual or potentially unauthorized activity.
- Enhance future shopping experiences.
Information is used only for legitimate business purposes directly related to providing our products and services.
Cookies
Our website uses cookies and similar technologies to improve browsing performance, remember user preferences, and better understand how visitors interact with different sections of the website.
Cookies may help maintain your shopping cart, remember selected preferences, analyze website traffic, and improve page loading performance. These technologies generally do not contain information that directly identifies you by themselves.
Marketing Communications
From time to time, customers who choose to receive promotional communications may receive information about new arrivals, seasonal collections, special offers, or other shopping updates.
You may stop receiving promotional emails at any time by using the unsubscribe option included within the message or by contacting our customer support team directly.
Operational communications relating to existing orders, shipping updates, or customer service requests may still be sent when necessary.
Payment Information
Payments are processed through secure payment providers. Sensitive payment credentials are handled through protected payment systems designed to complete authorized transactions safely.
We do not intentionally store complete payment card details on our website after payment processing has been completed.
| Payment Activity | Purpose |
|---|---|
| Transaction Authorization | Verify and complete your purchase. |
| Payment Confirmation | Record successful order payment. |
| Fraud Prevention | Support secure payment verification processes. |
Security
Protecting customer information is an ongoing priority. We apply reasonable administrative, technical, and operational safeguards intended to reduce the risk of unauthorized access, misuse, or accidental disclosure.
While no online platform can guarantee absolute security, we continually work to maintain appropriate protection measures for the information entrusted to us.
Data Retention
Information is retained only for as long as reasonably necessary to support customer service, complete transactions, maintain business records, resolve inquiries, or improve our services.
When information is no longer required for these purposes, appropriate steps are taken to securely remove or anonymize it where practical.
Third-party Services
To operate our online store effectively, certain trusted service providers assist with payment processing, shipping, website hosting, analytics, email delivery, and other operational functions.
These providers receive only the information necessary to perform the services requested on our behalf and are expected to use that information solely for providing those services.
Links to external websites may occasionally appear on our website. We are not responsible for the privacy practices or content of websites operated by third parties.
Children's Privacy
Our website is intended for general audiences and is not designed to knowingly collect personal information from young children.
If we become aware that personal information has been submitted by a child without appropriate authorization, we will take reasonable steps to remove the information from our records as soon as practical.
Changes
We may revise this Privacy Policy periodically to reflect updates to our business operations, website functionality, or information handling practices.
The most recent version published on this website replaces previous versions. We encourage customers to review this page occasionally to remain informed about how personal information is managed.
Contact Us
If you have questions about this Privacy Policy, how your information is handled, or would like assistance regarding your personal information, please contact our customer support team.
Email: support@numbernineco.com
Address: 120 Benz St, Ansonia, CT 06401-2703, United States
We are committed to responding to privacy-related inquiries as promptly as possible during our regular support hours.