Return & Refund Policy

Returns Made Simple

We want every purchase to meet your expectations. If an item is not the right fit for your needs, our return and refund process is designed to be straightforward, transparent, and easy to follow. Our customer support team is available to assist you throughout the process and answer any questions you may have before, during, or after submitting a return request.

Each return is reviewed individually to ensure a fair experience for every customer. We encourage you to inspect your order as soon as it arrives so that any concerns can be addressed promptly.

Eligibility

Returns are accepted within 30 days from the date your order is delivered. To qualify, the returned merchandise should be sent back within this timeframe and meet the conditions outlined in this policy.

Submitting a return request before shipping the item helps us prepare for your package and allows the return process to move more efficiently once it arrives.

Return Conditions

Returned items should remain in substantially the same condition in which they were received. Products should not display signs of excessive wear, washing, alterations, or damage caused after delivery.

• Items should be returned within the approved return period.
• Products should be clean and free from avoidable damage.
• Any accessories originally included should be returned together whenever applicable.
• Proof of purchase should accompany the return request.

Returns that do not satisfy these conditions may not qualify for a refund.

Non-returnable Items

While most apparel can be returned when the eligibility requirements are met, certain items may not qualify for return due to their condition or usage.

• Items showing obvious signs of use or damage after delivery.
• Products altered after receipt.
• Items returned without sufficient order verification.
• Products missing essential components originally included with the shipment.

If you are uncertain whether your purchase qualifies, please contact our support team before sending the item back.

Return Process

Our return procedure is designed to keep the process simple from beginning to end.

Keeping your shipment protected during transit helps prevent unnecessary delays caused by damage while the return is being transported.

Inspection

After the returned package reaches our facility, every item undergoes a quality inspection. During this review, we verify the item's condition, confirm the order information, and ensure the return satisfies the eligibility requirements.

The inspection process allows us to handle every return fairly while maintaining product quality for all customers.

Refund Timeline

Once your return has successfully completed inspection and receives approval, refunds are processed within 10 business days.

Processing times may vary slightly depending on payment providers and financial institutions.

Refund Method

Approved refunds are issued using the same payment method used for the original purchase whenever possible. Returning funds to the original payment source helps maintain secure and accurate transaction records.

No restocking fee is charged for eligible approved returns.

Late Refunds

If the refund processing period has passed and the funds have not yet appeared, we recommend checking with your payment provider first, as posting times may vary.

If additional assistance is needed after allowing sufficient processing time, our customer support team will gladly review your refund status.

Damaged Items

If your order arrives damaged, please notify us as soon as possible after delivery. Including clear photographs of both the product and the shipping package allows our team to investigate efficiently.

Prompt reporting helps us determine the most appropriate resolution and reduces delays in processing your request.

Wrong Items

If you receive an item different from what you ordered, please contact us before using the product. We will review your order details and provide instructions to help resolve the issue as quickly as possible.

Keeping the item in its original condition will help speed up the review process.

Exchanges

If you wish to receive a different size or replace an eligible product, please contact us before returning the original item. Exchange requests are reviewed based on product availability at the time your request is received.

When an identical replacement is unavailable, alternative solutions may be offered after reviewing your order.